They're not really... let's say, 'on the ball' for understanding how the internet works. It's a bit of a running joke in Italy that their decisions are often anachronistic or completely misunderstanding of the actual technology behind the scenes.
And for the most part they just deliberate, they have no direct judicial authority. They ask an administrative judge to operate on their decisions, which brings us to some of the favourite sentences for any italian lawyer: the... "Ricorso al TAR". ("appeal to the Regional Administrative Court", which is a polite way to say "You messed up, badly and repeatedly, and now we have to spend an eternity trying to sort this out in a court room").