Yes, Master (The Only Brand Strategy for Startups)
blog.weatherby.net
blog.weatherby.net
A book I highly recommend to entrepreneurs is the 22 immutable laws of branding. He cites a lot of statistics, and explains a lot of phenomenon that I have observed over the years. Perhaps it just fits my biases but it is the best explanation of branding I've ever read.
Anyway, specifically in that book he principally discusses highly specific branded products versus this "master brand" idea. The problem with master branding strategies is that people make up their mind about a product based on the brand, and they don't change that if it's for a new product. A for instance is the tradition Chevy / Ford / Dodge debate. Most people seem to be drawn to one of these brand, and they generally don't switch between them. So even if Chevrolet introduces a brand new car that would solve someone's needs, if they are loyal to Ford, they won't cross that line. Oddly, with a sub-brand like Corvette, it's positioned outside of that battle so people don't feel like they are crossing the picket line.
Other examples include Pepsi / Coke, Mac / Windows / Linux, etc. Food companies have known this for a long time and don't prominently feature their company brand name on their food products. Instead they focus on the brand of the product.
So what is the theory that underpins this belief? Most people associate a brand name with one thing. Quick off the top of your head, where do you buy your home electronics? How about computers? Where do you buy your Garden Supplies? What about your books? Did you know that Amazon sells all of those things? Most people associate Amazon with books, and while they do sell those other things, the bulk of their revenue still comes from books.
The article claims a sub brand approach is more expensive, yet everything I've ever seen shows differently. It's much more expensive to try to build a brand than to market the specific benefits of a given product. Particularly for a startup, the best way to enter into a market is with a highly focused niche in an industry. Focusing on a master brand makes that extremely difficult to do.
Sorry, kind of a long rant, but I really think that article is misguided.
When I started EarthLink's mobile business I actually met with Al and Laura Ries the authors of "The 22 Immutable Laws of Branding". Their advice. Call it EarthLink Wireless.
I have been involved with over 500 startups over the years. I have never seen a sub-branding strategy work for a technology startup. What prompted me to write the article was one of the companies that I am working with (Flux Media) is changing their company name to their product name (Centrafuse) because the use of the two different brands was creating confusion to their potential partners.
YC companies Omnisio, Reddit, Xobni, Scribd, Loopt, Dropbox, Tipjoy, and Justin.tv to name a few all use a master brand strategy. My guess is that nearly all of them do. Perhaps we should ask HN.
No startup should start side activities until they have the one thing they are focusing on completely in hand.
Disqus is blog a blog commenting system. One they get that figured out they can go and do something else. Disqus "the name of our second product function."
For startups, a Divide & Conquer strategy turns into a Divide & Fail result. Startups need laser focus on a single product/service.
As the startup grows, sub-brands can be incorporated. Quite easily, actually.
Reason being, the startup isn't a national/global player that has pigeon-holed itself into a single niche. The sub-brands are equated with the growth/expansion.