Are you a customer?
It obviously adds to the discussion: paid and non paid accounts are being conflated daily in threads like these!
They’re not the same tier account!
Free users, especially ones deemed less interesting to learn from for the future, are given table-scraps when they feel it’s necessary for load reasons.
More specifically: One side is talking about apples,
and the other is talking about mushy old apples,
that sometimes you need to wait 12 hours for.
All users are stakeholders.
They’re emphatically not considered customers.
We can disagree with that, create legal protections for those people - but that doesn’t make them customers to OpenAI, Anthropic, et al.