I’m sure in reality the people who built this system were smart, and wanted people to use it, but were just buried under layers of technology-unaware management and bureaucrats who felt threatened, afraid it would marginalize or eliminate their paper-pushing jobs. But this very likely reality is just more proof that the government needs significant restructuring. Most people in management at the government are there purely because of tenure, not because they’re great leaders, nor subject matter experts in how complex things are efficiently built and run outside the government world.
1. That’s a whole extra level of responsibility / management / bureaucracy. At some point, somebody near the top needs to care or it doesn’t all get done. The existence of this DB says somebody cared, they just didn’t have enough power.
2. I’m curious how this compares to experiences at Big Old Corp, like IBM or GM, not just the SV darlings.