1. I think that sending "thank you" emails (or indeed any other form of unsolicited email) from AI is a terrible use of that technology, and should be called out.
2. I find Claude Code personally useful and aim to help people understand why that is. In this case I pulled off a quite complex digital forensics project with it in less than 15 minutes. Without Claude Code I would not have attempted that investigation at all - I have a family dinner to prepare.
I was very aware of the tension involved in using AI tools to investigate a story about unethical AI usage. I made that choice deliberately.