I think this comment is just about right. The Kindle team really needs to focus on making the Kindle as good as traditional books, when applicable, but better than books whenever possible. Currently the Kindle fails to be as good as books where it counts most (e.g., clarity/sharpness of text, page layout decisions [e.g., hyphens], font choices, display contrast, index functionality, TOC functionality), and it only does a decent job of employing some of the technological advantages it has over books (e.g., the Kindle has a great weight-to-content-offered ratio, it backs up your collection remotely). It kind of surprises me that the Kindle hasn't already surpassed traditional books in every way. Maybe my expectations are too high, or maybe Amazon is more concerned with the bottom line than responding to readers like me. I don't know.