Is there a name for this (and related) effects? Obviously, in a group of several hundred thousand people, there will always be at least a few people that complain about something for the exact opposite reasons. That's not a signal of usefulness. I feel we need a name for the some-rando-has-an-opinion-that-gets-picked-up-and-amplified-by-"the algorithm" phenomena. And the more fringe/out-there, the more passionate that particular person is likely to be about this issue, when "most" people feel "eh" about the whole thing.
when a waymo can get a traffic ticket (commensurate with google's ability to pay, a la the new income-based speeding ticket pilot programs in LA and SF), and when corporate officers down to engineers bear responsibility for failures, i think a lot more people will stop seeing these encroachments onto our commons as a nuisance.
story time: i've literally had one of those god awful food delivery robots run straight into me on a sidewalk. once, one of them stopped in my way and would not move, so i physically moved it myself and it followed me to my apartment. i'm about to start cow-tipping them (gently, because i don't want a lawsuit alleging property damage, even though they're practically just abandoned tech scrap without a human operator nearby to take responsibility).