What if there was a herd of people off-shore on-call willing to basically "RDP in" and take over control (human takeover) of the entire fleet when needed? I could see that being an attractive pitch.
And I believe Waymo remote access only allows providing high level instructions (like pull over, take the next right, go around this car, etc) precisely because full direct control with a highly and variably latent system is very hard/dangerous.
And in an emergency situation you’re likely to have terrible connectivity AND high level commands are unlikely to be sufficient for the complexity of the situation.
Perhaps in such cases they can pull over in a safe place, or if they have an occupant ask them if they wish to continue the journey or stop.
Perhaps they already do this, I have no experience with autonomous vehicles.