Yeah, I get that Amazon is incredibly convenient, but $1000 is $1000 no matter which company takes it from you. If some local mom and pop shop effectively stole $1000 from me, you can bet your ass I'd never patronize them again.
To some this could imply they wanted to continue doing business with Amazon, so accepted the theft. Not losing access is, in a way, continuing to do business. Not sure if that's what they meant, but I can see it being interpreted as such.