That is truly insane - sorry that you’re unable to access the books that you rightly purchased.
Though I highly doubt this alone was the reason for an account ban. Is it possible your credentials were stolen/misused without your knowledge?
Though I highly doubt this alone was the reason for an account ban. Is it possible your credentials were stolen/misused without your knowledge?
> "Amazon.co.uk found that the rate at which refunds were occurring on your account was extraordinary and could not continue."
After looking through my order history, the only refund I could find on this account was the one related to the book I mentioned above. If there was any other activity or misuse, Amazon hasn’t disclosed it to me, which makes it impossible to verify or dispute their conclusion.