Factually incorrect.
The European Parliament is elected. The Council is appointed, so there is no direct democratic incentive for the council to act on and no direct electorate to please.
On top of that the actually elected European Parliament can only approve (or turn down) directives authored by the Council. They have no authority to draft policies on their own.
To make matters even worse the European Council, which drafts the policies, has no public minutes to inspect. Which obviously makes it ripe for corruption. Which evidently there is a lot of!
Looking at the complete picture, the EU looks like a construct designed intentionally to superficially appear democratic while in reality being the opposite. The more you look at how it actually works, the worse it looks. Sadly.
Europe deserved something better than this.