Show HN: Responsa - Dynamic FAQs for your website | Hacker News Reader

Show HN: Responsa - Dynamic FAQs for your website

goresponsa.com

39 pointsmatteodepalo12 comments

Just going to the homepage and features page I still don't quite understand what the service is about. I would like to see the blue banner area on the homepage to include a concise description of what the service is.

The Features page is text heavy and the screenshots are too isolated. I felt overwhelmed and didnt try to ready it. For me, a better features page would be to have a full page screenshot with "hand-drawn" arrows with 1-2 line descriptions of the feature.

Right now my take away is this is like a Disquos<sp?> for FAQs - but I still dont quite understand why I would pay for that. (Im sure im missing something, just havent taken the time to poke around/read through the site)

You are right, we are like Disqus for FAQs. We should make it clearer in the home and feature page. Thanks for the feedback!

I really like explanations in the form: "we're <known service> for <new problem to solve>"

Amazing idea that I would definitely recommend to clients if it was multilingual. I could find anything on that in the faq (...;), what is the ETA on that?

You are welcome to ask that in our FAQs! Today we support english and italian and we will have a spanish translation soon (sorry I can't be more specific than that). We know this is a priority and we'll be working on it as soon as possible.

I just asked this question.

I think for the "casual user", its hard to understand that you need to login to activate that "Create Question" button. Maybe it is a good idea to have this connect buttons next to the "create question" button.

I for one was little confused, just to say.

Very cool idea btw, i'll give it a try.

I agree with you that the experience could be better for the casual user, in fact we are publishing an update in a matter of days to allow anonymous questions and to move the "login" phase at the end of the process. Thanks for your feedback!

Or maybe just prompt the user to login when they hit "Create Question"

Would love to see a Tour page or video with more info. I feel like I need to register an account to get a basic understanding of how it works.

It sounds like a great, idea though. Mainly as a user/consumer who often reads useless FAQs from people who just don't care.

Maybe you should get in touch with Kickstarter and use it for their project pages?

CTO here. If you are interested to known more about us you can visit our blog here: http://blog.goresponsa.com/blog/2012/10/08/are-faqs-dead-lon...

Nice, been looking for a solution like this for quite some time. Excellent, well done too!

USD prices might be good though.

That sounds awesome. I'm going to check it out now

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