Lessons learned from the restaurant across the street
blog.reamaze.com
blog.reamaze.com
"Plentiful for the cost" is an oxymoron to "great restaurant"
Okay maybe that's a little bit flippant but seriously, judging a restaurant based on quantity of food for cost is apparently a very American thing and one of the reasons food is so bad here in general
http://www.amazon.com/gp/aw/d/0767920562 had a chapter on how different cultures think about food. Having lived in a different one for several years that valued flavor over quantity I wish there was some way to influence America's culture more in that direction. It might also help our obesity issues. I'd much rather have a small scoop of unique and delicious ice cream than the tubs that some of the most popular American chains dish out
Non-hijack: I'm not convinced that this restaurant has a "strategy" that involves being under the radar. Indeed, their marketing appears to go as far as telling people who walk past that it's open. They don't even appear to have a name. That's not being a tricksy "invite only" place, it's just not having any branding. At all.
http://en.wikipedia.org/wiki/Muji
The name literally means Unmarked Good stuff.
A much closer fit (for the xkcd strip) is the short-lived early-'80s "generic products" fad in the U.S. You'd get stuff like beer in plain white cans with "BEER" written on them, on ordinary supermarket shelves.
I wonder if the xkcd guy knew about that, or whether it's just convergent evolution ... :]
I've thought about visiting that restaurant, but always wondered if it would be a disaster. I guess it's time to pay a visit...
This could be viewed as either an inability or unwillingness to scale. ("Inability" could be inherent in the effort, as in there is just not a feasible means to scale effectively.)