Brave New World was apathy: the system was comfortable, Soma was freely available and there was a whole system to give disruptive elements comfortable but non disruptive engagement.
The protagonist in Brave New World spends a lot of time resenting the system but really he just resents his deformity, wanted what it denied him in society, and had no real higher criticisms of it beyond what he felt he couldn't have.
You might even imagine 1984's society evolving into Brave New World's as the mechanisms of oppression are gradually refined. Indeed, Aldous Huxley himself suggested as much in a letter to Orwell [1].
[1] https://gizmodo.com/read-aldous-huxleys-review-of-1984-he-se...
Bonus points if the government agency can leave most of the work to an ostensibly separate private company, while maintaining a "mutual understanding" of government favors for access.