Idk what the answer is, but it is not 100% this. It’s too simple and satisfying of an answer to be true.
Make a metric a goal, work tirelessly towards that new metric.
Does it make the product better? Well, the product is already made- so it doesn’t make a difference.
It’s only software developers who think a product is never “done”- normal MBA thinking is “we have invested in R&D, now there is a product, how do we get as many users of our product as possible”.
That's all its been for the last few decades. Everyone is now "data driven" and "metrics oriented". That's a footgun - if people can game it, they will, and numbers don't say what people think they say.
telling your boss we are selling sugar, when its actually salt, is a good recipe for footgunning.
Right, but that's somebody elses problem a few quarters from now.
Yes, the only deli in town. Office, Server, Desktop, now your TV, pretty soon your car.
pretty much.
back in the before times, we broke up AT&T, but we don't do that anymore.