Too little, too late: Blockbuster gives up on trying to beat Netflix
arstechnica.com
arstechnica.com
They made some major blunders (No Late Fees), you don't drop 30 to 40% percent of your revenue with no plan to replace it.
Should have launched the mail service much sooner, with 9000 thousand stores and a few mailing centers turn around time on mailings could have been comparable or better than netflix.
Rental kiosk with $ 0.99 rentals where not a problem, the fact that they did not have a Blockbuster logo on them was the problem. I don't even remember how many years it took Blockbuster and NCR to design and build a comparable machine.
When it was obvious that Netflix and Redbox were going to be successful there where still other national and regional video rental changes, I think Blockbuster could have bought both without any problems.
IMO opinion of course. I liked the job, it was fun.