They’re a global company that offshores with location based pay and utilizes H1Bs. I think that’s the first thing to look at. You get what you pay for.
Stop trying to devalue labor. Not much sympathy when you’re obviously cutting corners.
Stop trying to devalue labor. Not much sympathy when you’re obviously cutting corners.
If you work harder at taking the burden upon yourself to understand others, you might be surprised how well people can learn to communicate despite differing backgrounds.
I'm not saying I always understand 100% of what is said. When someone with an accent from a specific part of a country speaks super fast and is on a poor line with lots of street traffic in the background, it can be hard to follow. But usually I catch enough of it to be able to communicate.
Only once have I encountered a problem. A colleague berated me in front of others for speaking "difficult English" and accused me of doing this on purpose to cause trouble for them, instead of speaking proper international English like everyone else did. But, I am a native English speaker with an RP accent and we were all in England at the time, working for a British organisation. I was simply speaking normally and otherwise had no issue with this colleague, whose English was very good. I don't recall their having been any misunderstandings between us before.