Top New Best Ask Show Jobs

The freedom to leave is what makes customers stay | Hacker News Reader

The freedom to leave is what makes customers stay

dri.es

3 points·speckx··2 comments

Open articleView on HN

See https://en.wikipedia.org/wiki/Exit,_Voice,_and_Loyalty

Thanks for that comment. I didnt know Hirschmann, but now I will write an essay about this.

Reply on news.ycombinator.com