AirBnB is all in on DeepSeek and Qwen.
https://sg.finance.yahoo.com/news/airbnb-picks-alibabas-qwen...
https://sg.finance.yahoo.com/news/airbnb-picks-alibabas-qwen...
The fact that it's customer service means it's dealing with text entered by customers, which has privacy and other consequences.
So no, it's not "pretty inconsequential". Many more companies fit a profile like that than whatever arbitrary criteria you might have in mind for "consequential".