For instance if you're a cloud provider, and you want people to be able to "drop in a shell" on a machine, but make that available through the web, you could use this
Unless you actually need/want those features (which, although I am a terminal aficionado, I must admit are niche as fuck), pick whichever terminal makes you happy. Features that are important to some people are performance, Unicode support, and OS support.
The most decidedly non-ELI5 feature comparison: https://www.jeffquast.com/post/state-of-terminal-emulation-2... and https://ucs-detect.readthedocs.io/results.html
With no config at all, ghostty looks nicer than my alacritty setup. The rendering is just real nice. I could probably get alacritty to look as nice or nicer, but ghostty just worked this way with no config needed.
So you could consider aesthetics and rendering quality, and simplicity of setup both as features, which people may need/want (or not).
Problem is, we don't all agree with what the OOBE should be. I, for example, always strip out menus, tabs, and other UI features. For me, the terminal that requires the least lines in the config file is probably going to be the winner (assuming no unfixable defects that effect me).