The real cause of our dysfunctional system is the debris of nehruvian socialism (he was a covert communist masking himself as a Fabian socialist).
He didn't reform the British divide and control mechanisms but continued them and in fact made them worse. If you think your bureaucracy is bad, wait till you see ours.
These are "one exam wonders." They clear one exam, and with zero life experience at the age of 25 can sabotage almost any enterprise with their clerical behaviour.
Our own deep state.
It's much better in the private sector but this mindset is pervasive.