Yeah I got a kick out of that. "We might have fixed your issue, if we didn't, open a new one because we took so long acknowledging this one".
Why on earth did I spend time in creating a reproducible example?
That's what the critique is about, lack of communication and lack of acknowledgement. Ghosting people when they took the time to file an issue/bug report, with providing a PoC and test case is just rude behavior.