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That's not what the issue here is.

The issue is not that a native Windows app needs to run in a browser.

The issue is that a native Windows app has been replaced by yet another browser.

Yes. Arguably because of the organisational cost of maintaining both a web version (which they arguably need) and a native windows version (which they arguably don’t need).

Most of WhatsApp is UI veneer on a set of webservices. Unless they’ve architected their app badly, I’m not seeing the cost of maintaining a native software being substantial.

If the cost is > 0 then businesses see it as money wasted if a solution where cost = 0 exists.

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