The backlash from GPT-5 proved that. The normies want a very different LLM from what you or I might want, and unfortunately OpenAI seems to be moving in a more direct-to-consumer focus and catering to that.
But I'm really concerned. People don't understand this technology, at all. The way they talk to it, the suicide stories, etc. point to people in general not groking that it has no real understanding or intelligence, and the AI companies aren't doing enough to educate (because why would they, they want you believe it's superintelligence).
These overly conversational chatbots will cause real-world harm to real people. They should reinforce, over and over again to the user, that they are not human, not intelligent, and do not reason or understand.
It's not really the technology itself that's the problem, as is the case with a lot of these things, it's a people & education problem, something that regulators are supposed to solve, but we aren't, we have an administration that is very anti AI regulation all in the name of "we must beat China."