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Comment by one2many | Hacker News Reader

First of all, this has been going on for a month and I have been trying to figure it out. I have spoken with people across Google and no one seems to no how to fix the issue or even be able to access what the issue is.

I am not asking for sympathy, I am asking if anyone has experienced this and if so what they did.

Even our YouTube Account Manager said, "I have honestly never seen anything like this before"

I filled out the online form stating my case and received a reply in less than 4 hours. Stating that the account was still disabled.

View on HN

I feel for you. Our account was shutdown with no warning in July. We got the same brick wall of canned responses, and no answers to our questions.

We were finally able to get to the bottom of it with some help from someone within Google - in our case, they had decided to shutdown the product we were using (adsense for ajax), and had just forgotten to mention it, instead opting for closing our account, leaving us wondering what the hell we'd done wrong.

If you have contacts in youtube, adwords, etc, they should be able to find out what has gone wrong in your case if they dig enough...

i'm sorry you're in the mess you are in. i think my reply contains suggestions for how you could manage things better. and i do not think that the link above conveys the message "has this happened to you; what can i do to fix it?". it reads a lot more like "google sucks".

even your response here is purely defensive. you don't mention anything about local clicks at all. i don't know what more to say except that you really do not convey the message that you seem to think you are sending.

No offense but you don't seem to know what you are talking about, you are making the assumption that Google is some nice guy trying to do things right. Many of us went through this here, so it is common knowledge that Google has no support, and they even purposely take advantage of it just because they can, exactly like other comments here say.

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