True, and 10-20 years ago this seemed like a transitional issue: the world of technology was new and humanity needed time to adapt. Today I feel like some of this should be taught at school. Stuff like what is a browser, what is TLS, what are cookies, what is an email, what is phishing, etc. I know schools used to teach people Excel, Word and other office programs. Maybe they still do, and web should be a part of that curriculum.

Anecdotally, most of the non-tech-savvy people in my life use gmail via Apple's Mail app on their phone or iPad.

Pretty sure most people access their mail on their phone or tablet these days, either using a service-specific app, or a generic app like Apple Mail. I wouldn't be surprised in the least if many Gmail users had never used the web interface at all.

> web interface.

Bold of you to think they know what is this.

I have seen enough people who wholeheartedly though the things in their phone stays in it and you lose access to them if you move to another phone.