Uhh .. wut?
The game appears to be similar to a point-and-click adventure game, which were popular in the 80s, and ran just fine.
In 1988, a CRAY Y-MP supercomputer had "64 megawords of memory". I have no idea how large a word was on those machines, but by todays standards, that means 128MB. Let's go with that. The Y-MP was the size of two massive fridges.
Now, the Macbook air OP owns, which is smaller than a toaster, has 128 TIMES as much memory in it as a supercomputer did back in 1988. Similar story for processing power, storage, etc. Point and click adventure games haven't changed all that much, and even back then didn't require a supercomputer to run.
> But for diagnosis? Yeah, “it’s the hardware” is the right answer.
Given the above, how you came up with this is beyond me.