Survey: iOS 6 Leads To Decrease In Device Satisfaction Among iPhone Users
techcrunch.com
techcrunch.com
"It’s also worth noting that despite a slight decrease in satisfaction vs. iOS 5, generally, satisfaction is still very high overall, and Apple still seems to have a significant lead on Android devices, according to a recent study by J.D. Power. In other words, while iOS 6 may have some disappointing features, judging by these results it looks unlikely to have a material effect on iOS device sales going forward."
It's easily within the error margin for a survey of 1600 customers... A better title would be: "Users are as happy with iOS 6 as they were with iOS 5, but not happier", which is surely a fail, as new iOSes ought to be better. But it's TechCrunch...
A more accurate title (for the original article) would be something like: "iOS 6 Does Not Show the Same Increase in Customer Satisfaction as Previous Releases". And even there, there could be multiple causes which might not have anything to do with how users see iOS 6 (bias in the users sampled, compression of responses as users get closer to the maximum satisfaction, etc.).
Jelly Bean was a huge step forward, iOS 6 looks like another placeholder.
Next thing you know average Joe is researching Android phones and watching youtube videos about Jelly Bean.
Regardless, in a year or so hopefully iOS users will start to see some more Android influence. There's a lot of catching up to do right now.
Hell, just tell them you fixed their phone but don't do anything at all. People told the iPhone 4 was really the 5 thought it was better. Trick probably works in reverse now that everybody knows they're not supposed to like iOS 6.
The main difference that I've noticed is that Safari is much more stable than the old version. Under iOS 5 I used to have Safari simply quit on me a couple of times a day. Now it only quits a couple of times a week, and, so far, only when browsing Facebook.
That "feature" alone is enough for upgrading to iOS 6 (for iPad users)
I regretted upgrading my iPhone 3gs to iOS 5. Everything was slower, and the lag on the virtual keyboard was maddening.
iOS 6 has actually breathed new life into my 3gs. Naturally, it's not as fast as an iPhone 4/4S or 5, but at least now it's not pissing me off on a daily basis.
I seldom use the maps so that's not really a problem for me. This whole "scandal" thing about iOS 6 being a disaster seems to me to mostly be a "we want Apple to really fuck up" by the press and media.
As someone said on Twitter, this is the 6th iPhone in a row that failed to meet the analysts expectations...
Depending on where you live, I think you'll find all the peanut gallery moaning about the new maps to be a bit exaggerated. Try actually using it for a while. It's decent (at least where I am).
(In fact, the new iOS maps are a godsend for transit directions in San Francisco. iOS 5's transit directions use the "scheduled" times instead of their actual times. If you've ever been to SF, you'll know that busses and trains don't even try to operate on a schedule -- they just come and go whenever. With iOS 6, I can use an app that uses their actual times -- The Transit App. I'm much happier with this setup, even though it requires an extra tap to select the app when getting directions.)
This isn't very scientific approach to serveying.