I do dozens of transactions every month sending payments to various freelancers. Been doing this for five years and can count the numbers of times I hand problems making payments on one hand - all we're minor and resolved in just a few days.
After making the first payment, Wise decided that they had to see my passport before I could make any other payments, so I had to call my wife at home in another city, have her scan in my passport so I could upload it for verification and then still had to wait overnight until they unlocked my account. I asked customer service if they could allow my second payment while they verified my ID, but they said they said I had to wait but "it won't be long".