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It’s family dollar. They don’t care about customer satisfaction and the cost of reliability is cost.

The stores are in the hood or middle of nowhere. The customers don’t have many options.

These stores appear everywhere, even in areas with high income. You'd be surprised, but often people with those high incomes shop for certain products at very low rates, and that's how they keep their savings. A good example is garbage bags. Most people don't care too much about the quality of their garbage bags, unless they rip on the way to the bin.

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