I think the biggest features of the big cloud vendors is that when they are down, not only you but your customers and your competitors usually have issues at the same time so everybody just shrug and have a lazy/off day at the same time. Even on call teams reall just have to wait and stay on standby because there is very little they can do. Doing a failover can be slower than waiting for the recovery, not help at all if outage is spanned accross several region, or bring aditional risks.

And more importantly nobody lose any reputation except AWS/Azure/Google.

Ostensible reason.

The real reason is that outages are not your fault. Its the new version of "nobody ever got fired for buying IBM" - later it became MS, and now its any big cloud provider.

For one it’s statistics - Hetzner simply runs far fewer major services than hyperscalers. And the services they run are also more affluent, with larger customer bases, so downtimes are systemically critical. Therefore it’s louder.

On the merits though, I agree, haven’t had any serious issues with Hetzner.

Same with DigitalOcean. I run one box and it hasnt gone down for like 2 years

It's just the admin portal.