You used to be able to break of of clothing calls. DHL refused to deliver a parcel of paid for next day delivery on, and sent an automated email saying “phone us to pick it up at depot”

Phone them and the only options were to get that information - no way to find out what depot it was at or how to collect it.

DHL now in the “do not use” file, but that only works when my supplier gives a choice, and is only relevant when all delivery providers are not identical.

I play a looping mp3 of "agent, advisor, assistant, human" when on a robocall and just wait for it to pipe me to a person. Talking to an AI is beneath me.