This is true, but it is also true that "official" communication often tends to project level of certainty that just does not correspond to the actual level of knowledge, and Covid was pretty bad in this regard, because in absence of actual knowledge, hard recommendations were being issued to people.

Saying sincerely "we are not yet sure if Covid spreads by touching surfaces" etc. would have gone a long way.

I am not even touching the dirty topic of "practise societal distancing unless you go to an anti-racist demonstration, because racism is worse than Covid". That alone probably sunk the levels of trust for a generation in the US, especially among people right of the center. Politicizing science is suicidal.

Back to normal uncertainty. It was the same with various dietary recommendations. Older people remember several major overhauls thereof (are eggs fine or not, and in which amount?), and again, these were presented with a level of certainty that does not correspond to the actual - somewhat fuzzy - state of nutritional science.

You can only do this so long before unleashing an epidemics of distrust.