Not going to lie, this subject line would fit right in with the phishing messages and 419 scams in my Spam folder.
The Apple Support app, for example, has capabilities which when triggered from the Apple side, allow screen-sharing and logging to be shared with Apple. I don’t know if this functionality relies on iMessage being enabled either, but I do know that the Apple Support app seemingly still works in Lockdown Mode.
I’d be curious if the person in TFA had their device in Lockdown Mode, which supposedly is supposed to make these kinds of exploits harder to install. If they were using Lockdown Mode, and they still got exploited, that isn’t great news for the rest of us, but the fact that Apple notified them is better than the alternative of Apple not being aware of the breach and/or Apple being aware and not notifying them for reasons.
A better mechanism would surely be a push notification to the device, or one of the alert-based notifications used for earthquakes etc
If I got a message in my iPhone saying it had been remotely disabled, I would take it to an Apple Store or authorized Apple Service Center, where they could tell me what should happen next. This would be inconvenient, to be sure, but it would be preferable to continuing to use the device.
push notification + out of band comms would be more ideal, time sensitivity is significantly important.