Fine-tuning is a good technique to have in a toolbox, but in reality, it is feasible only in some use cases. On one hand, many NLP tasks are already easy enough for LLMs to have near perfect accuracy and fine tuning is not needed. On the other hand, really complex tasks are really difficult to fine-tune and clevem data collection might be pretty expensive. Fine-tuning can help with the use cases somewhere in the middle, not too simple, not too complex, feasible for data collection, etc.