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Comment by ignormies | Hacker News Reader

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ignormies·

Not always

- https://www.eater.com/2020/1/29/21113416/grubhub-seamless-ki...

- https://www.knoxnews.com/story/entertainment/dining/2018/10/...

- https://lawstreetmedia.com/featured/restaurant-sues-doordash...

- https://www.golocalprov.com/news/legal-but-unethical-ri-rest...

- https://www.wctv.tv/2023/12/19/phony-restaurant-listing-door...

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That's mixing up different concerns. If they make an unauthorized site for a restaurant, with no agreements, then the restaurant is getting full menu price.

While the unauthorized sites potentially deliver poor customer service and (the appearance of) higher prices, potentially driving away customers? Who do you know that comparison shops all the different ways to order from the same restaurant?

Price shouldn't be the only thing the restaurants care about.

> Price shouldn't be the only thing the restaurants care about.

Did I imply otherwise?

"Different concerns" means there is more than one concern...

These stories are horrible, but that doesn't prove restaurants lose money on Doordash. One of my clients bootstraps online ordering for restaurants. About 80% of those restaurants request to be on Doordash, and have been on there for many years. I assume they're not all dumbasses losing money on every order.

Doesn't excuse Doordash taking advantage of anyone.

Not every restaurant can handle the deferred payout either. Their business is based on receiving payment at the time of service. The restaurant model operates on razor thin margins, and they don’t buy their food on net 30 terms, but they have to absorb costs as if they do.

There are other issues, but this setup looks a lot like paying the mafia due to the imbalance of power.

Sure but you're blurting generic talking points that don't address the evidence of Doordash hosting millions of restaurants obviously profitably for the restaurants

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