Do you think these drivers currently run around with two to a car, one to keep the engine running while they go around the block while the other goes upstairs?
Fair enough. Not really an issue in Phoenix. Plenty of buildings (in San Francisco and Atlanta, to memory) require delivery to be dropped off at a centralized location. And there aren’t many high rises, or months of monsoon, in Phoenix.
Having to go outside significantly reduces the benefit of delivery. Now customers have to interrupt what they’re doing, make sure they look OK so the neighbors don’t see their underwear and bed hair, put on a jacket or raincoat in bad weather, possibly wait on 2 elevators, and pick up their food right next to their own car in the parking lot. In some cases, this could take five minutes. Customer realizes that they could just get in their car and drive to the restaurant at this point, so why order for delivery?
Makes no sense.
What? They’d stumble down in pyjamas. If they’re in a building that probably means exiting and re-entering a parking garage. Also, it’s Phoenix. Nothing is five minutes away—the urban plan is one of sprawl.
I agree it’s less convenient than door delivery. But against that is the cost of tipping and humans getting lost. For it is the fact that in many major cities, people routinely order food delivery despite being required by building policy to pick it up downstairs.
I only wanted to point out that The customers are getting less not more. And the companies will make less money because the automated cars are more expensive than drivers that are willing to take food for 2 to 3 dollars a delivery. If you fail to see that or recognize it, I’ll leave it at that.
I think plenty of Phoenicians will tip themselves to walk to the curb.
> the companies will make less money because the automated cars are more expensive than drivers
Disagree. The marginal cost for a late-night Waymo is probably already comparable to that of a driver, and that’s before we get to California’s Prop 22.
If it's a robot delivering to me I don't care if I make the robot drive 30 miles out to get me food (as long as the food is something that won't taste notably worse after such a long drive of course). Plus I'm not going to tip the machine.
Everyone keeps ignoring you on this part, but they aren't thinking about people with disabilities or mobility issues that rely on delivery services to get their groceries because alternative or public welfare programs don't exist for this.
What happens when DoorDash, UberEats, Instacart, etc. all go autonomous? People with disabilities get screwed in the name of profit. They are already getting screwed with higher prices as is.
These customers can't simply "go downstairs and meet the car" the point of delivery specifically in this case is to have it brought right to your door. Automated cars miss this usecase entirely.
They get special accommodation. Food delivery via rideshare didn’t exist 20 years ago…
This is a brilliant fix, for the case of folks wanting it physically delivered, I am sure you can or will be able to pay for that.
Outside of the late summer monsoon, there is rarely serious rain in Phoenix, and virtually never snow.
Probably at least part of why the pilot program is there.
There also aren’t many 30-floor residential buildings. Phoenix is basically the quintessential American West suburban sprawl town: outside of a proportionally very small downtown it’s entirely dominated by houses and occasional 2-3 story apartment complexes.