Currently working on a project that essentially manages comments on social media channels similar to the current products out there (Sprinklr, Buffer etc) but with a additional layer.

I use AI coupled with Semantic Caching (cost control), NLP and content moderations that would speed up community management for users. It has a manual mode, semi agentic mode and fully agentic. It not only generates responses it contextualises it and understands from your comments who the key contributors are and how you're being perceived.

It can help you identify your promoters (potential customers) and also guide you content that works. It's essentially an evolution from the current community management tools and AI tools which currently focus on content generation. It speeds up community management massively with the advanced filtiration and ML in the backend.

What do you guys think?