Setting Apple aside, bluetooth multipoint is a game changer for how I use laptops and headsets. I agree that wired headsets are fantastic. For years I used OnePlus phones because they held on to the venreble 3.5mm jack longer than other Android phones. When traveling, however, the bluetooth multipoint headsets are considerably more convenient than wired headsets. With the work Mac and iPhone, Apple's proprietary fast switching makes this very seamless. I look forward to the day when the similar Fast Pair from Google works on non-Chromebook laptops.
>Why would I care about the repeatability of a work laptop? If something breaks, I talk to my IT department
We are a remote company, so going to the IT department is not always the most feasible option. In addition to the Mac, I have Linux and Windows computers for work. My employer lets me do things like expense M.2 drives and install them on those systems. Virtual environments are helpful and having both operating systems helps to validate our on-prem offering works with KVM and Hyper-V. Due to the soldered storage (and ARM CPU), I accept this is not feasible with today's Macs, but also recognize this was Apple's choice and it did not have to be this way.