Much of my job is now customer onboarding, so I work closer with sales and solution architects. I also fill in for the solution architects when they're spread too thin for the events marketing has set up. The struggles faced by those teams are entirely different than those on the engineering and support side, and while it might not seem fair, a good corporate culture means everyone is motivated to work hard. Many of those roles are based on comission, so their financial and career prospects are worse than ours when they're not fully dedicated and producing results.
In terms of who gets what computer, it's unfortunate that the majority of users will be people who have average (or less than average) technical skills. That means a lot of them are afraid to even try macOS and will want to go back to PCs as soon as some trivial difference gives them the slightest uncertanty. Personally, I'd love to work on a rice'd hyprland system all day, but the fact that the business relies on BS like MS/Google collaboration software, our CRM has no keyboard shortcuts, etc. means technical users will always be held back.
I’m not in sales. I’m what would be considered a “post sales architect” who is the first person a client talks to once the sale is closed and responsible for delivery. But I’m high enough up the funnel and work closely enough with sales and marketing to appreciate them.
And honestly before ARM based Macs, Mac laptops sucked about as bad as Windows laptops and near the end of the x86 run, they were actually worse.