I had a friend practically scream at his C level management after the crowdstrike bug that it should be ripped out because it was making the company less safe. They were deaf to all arguments. Why? Insurance mandated crowdstrike. Still. Even now.
This isnt really about software it is about a concentration of market power in a small number of companies. These companies can let the quality of their products go to shit and still dominate.
A piece of garbage like crowdstrike or microsoft teams still wouldnt be tolerated as a startup's product but tech behemoths can increasingly get away with it.