I work in IT sec, where this is even more pronounced. Specifically, does anyone please know about any effective alternative to back channels when tackling "we need your team to do this thing which doesn't help your metrics"?
Pretty please?
Pretty please?
I have to ask a follow-up - there are cases, where the teams don't see any value in security at all, so they don't want anything that I'm selling. I think I know the answer to this one (namely, you need to build relationships with and convince the leads). But I am still looking for an alternative as the above is hard in all cases and impossible in some.