It takes a good six months before Linux supports new hardware well. Usually LTS (or even other) Ubuntu is not recent enough. I recommend Fedora on such machines, and later on Mint (no snap).
And I tried Fedora at the time but, if I remember correctly, that was the distro that wouldn't load the fingerprint sensor settings page.
1. Linux works great for me
2. It was a mess for me
3. Oh it must be for this unrelated reason/did you try [insert distro]/your looking at it wrong do you even know computers?
Fedora changes more rapidly so may have seen fixes. I prefer Mint to Ubuntu, worth a try though it is typically older.
You didn’t mention the card you’re using so hard to help further.