If Microsoft can't do it, if Apple, Google, Facebook, X , OpenAI can't do it, then maybe we shouldn't allow companies to operate at scales which inevitably lead to widespread consumer harm.
They should be required to provide human customer service, with some sort of legal liability to ensure their products perform as advertised, without an end-user having to spend tens or hundreds of hours chasing down a solution, spending thousands of dollars on a lawyer, and all the rest of the hassle.
This is a legislation and regulation issue - the data barons are exploiting the effective absence of any accountability for harms they casually inflict on the public, ranging from gotcha situations like the OP to viral self harm trends among kids to mass surveillance and commercial invasion of privacy.
Pirate everything, support open source, pay content creators directly.
If they want to have billions of users, they damn well better be able to handle each and every one of those users in a commercially responsible fashion, or they have no business operating at that scale. We should be done with the "oops, we're too big and we make too much money to care that we just casually wrecked your life, oh well!" If the solution is to force users to have to buy a new PC, or a new phone, or create a new account, or anything in that vein, it's almost intentional, and casually malicious.
It's not like these companies don't know what they're doing, they can simply afford not to care. Until there's regulation and accountability that's more expensive than ignoring the consumer casualties, things will continue to get worse.