Couldn’t even be bothered to do a basic 3-2-1! Wow
Edit: my bad backups in the room is something, somehow just forgot about that part
Having had unfortunate encounters with government IT in other countries I can bet that the root cause wasn't the national culture. It was the internal culture of "I want to do the same exact same thing I've always done until the day I retire."
Absent outside pressure, civil services across the word tend advance scientifically - one funeral (or retirement) at a time.