>Powerful stakeholders are typically so stupid and dysfunctional that it’s effectively impossible for you to identify their needs and deliver solutions to them

I’m sorry, WHAT? How old is this author? “I fail to communicate effectively with anyone who isn’t an engineer because I lack the required empathy and perspective” is very different from “the average stakeholder is stupid and dysfunctional”. I stopped reading at this point because author is clearly someone who doesn’t take responsibility for their own failures in communication.