Billions of people use Meta apps and products. Meta AI is all over all those apps. Why is usage minuscule compared to ChatGPT or even Gemini ? Google has billions of users, many using devices operating their own OS, in which Gemini is now the default AI assistant, so why does ChatGPT usage still dwarf Gemini's ?
People need to understand that just because you have users of product x, that doesn't mean you can just swoop in and convert them to product y even if you stuff it in their faces. Yes it's better than starting from scratch but that's about it. In the consumer LLM space, Open AI have by far the biggest brand and these mega conglomerates need to beat that and not the other way around. AI features in Google mail is not going to make people stop using GPT anymore than Edge being bundled in Windows will made people stop using Chrome.