My mom wanted conservative social media. I just had to install it, and off she went.
She barely answers phone calls correctly. She can't pull up her contacts or voicemail. Google maps is something that somebody else needs to do. The refusal to learn is solid and hard.
What to do? Parents.
And that's it. Complete refusal to learn. She uses her phone daily but struggles "to go back," pressing every x and back button until there's nothing, then finally swipe up to reach the iPad/iPhone's Home Screen. She's not that old.
What's her favorite novel?
Load it as an epub and spend as much time as you wish in visits reading it to each other.
Make her run the ereader app. Expand on that.
If you don't want to spend time in this way, connect her to the grandchildren on facetime. Wow is that a critical function that I was not expecting.