These ideas work great when you have a large/growing labor population, we're seeing it start to fall apart in a tight/shrinking labor population. "nobody wants to work" is the drum beat of the employers that used to burn employes.
In lower level jobs like retail and food service, nobody can retain workers.
You would think then "oh, labor market, the cost of labor goes up"
But no. Everyone is greedy, stubborn, and stupid.
Instead, you just run your business with half the labor. Does it work? Not really.
So then you think, "oh, well free market dynamics. These companies will go out of business because their product or service sucks"
But no! Because everyone is doing it! And now everything just sucks!
Perhaps food service and in-person retail will start to go that way too. It’s my hope we can navigate that and still make a place where it won’t be so bad.
Why am I bagging groceries? Am I on your payroll?
Great, you put in a machine and replaced half your workers. Expect you replace them with me, your customers. The machine is just for kicks.
Why don't I cut my own hair? Because I'm shit at it.
If you went to a barber, and you sat down for a haircut, and they handed you a pair of clippers, would you go back? Fuck no!
The problem with having customers do their own checkout isn't that the fat and lazy customers have to get off their fat asses. No. It's that customers are unbelievably shit at that.
Have you noticed that, despite there being, like 10x as many self checkout lanes than before, the lines are longer than ever? Go ahead and do the math on that. Not only are people doing more work, they're paying more for it too, and it's a much worse service. Lose, lose, lose. Unless you're the corporate overlords.
Eventually, those delivery drivers will be replaced by delivery drones.