These ideas work great when you have a large/growing labor population, we're seeing it start to fall apart in a tight/shrinking labor population. "nobody wants to work" is the drum beat of the employers that used to burn employes.
In lower level jobs like retail and food service, nobody can retain workers.
You would think then "oh, labor market, the cost of labor goes up"
But no. Everyone is greedy, stubborn, and stupid.
Instead, you just run your business with half the labor. Does it work? Not really.
So then you think, "oh, well free market dynamics. These companies will go out of business because their product or service sucks"
But no! Because everyone is doing it! And now everything just sucks!
Perhaps food service and in-person retail will start to go that way too. It’s my hope we can navigate that and still make a place where it won’t be so bad.
Why am I bagging groceries? Am I on your payroll?
Great, you put in a machine and replaced half your workers. Expect you replace them with me, your customers. The machine is just for kicks.
Why don't I cut my own hair? Because I'm shit at it.
If you went to a barber, and you sat down for a haircut, and they handed you a pair of clippers, would you go back? Fuck no!
The problem with having customers do their own checkout isn't that the fat and lazy customers have to get off their fat asses. No. It's that customers are unbelievably shit at that.
Have you noticed that, despite there being, like 10x as many self checkout lanes than before, the lines are longer than ever? Go ahead and do the math on that. Not only are people doing more work, they're paying more for it too, and it's a much worse service. Lose, lose, lose. Unless you're the corporate overlords.
Eventually, those delivery drivers will be replaced by delivery drones.
Personally, I worked in food service for a decade (mostly as a line cook of some sort) and most of these rules still applied, maybe to a slightly lesser degree.
Even with dishwashing, if you have some way of dishwashing that halves utility costs, someone would listen to you.
The answer might also be “who cares, get back to work” but that’s also true of a lot of middle-class employment. Your manager won’t give a shit if you think the expense reporting system sucks. Amazon’s famous for “disagree and commit” which is just a corporate way of saying the same thing.
Anyway, in this context I was mostly addressing the idea that these "lessons" from high school don't hold in the "real world". To me, the "real world" includes your landlord, the cop on your street, etc., just as much as it does your job.
1) Many middle-class families rent and their landlords aren’t necessarily any more understanding.
2) Not to be too political, but many middle-class employees don’t enjoy a friendly relationship with police either and similarly can easily “fail”.
If your argument is that being wealthy affords you a lot of leeway to fail in life, I mostly agree (though again, there are plenty of minority groups who would disagree that wealth always affords that privilege), but “middle class” encompasses a very wide swath of people which this doesn’t apply to. Many middle-class employees in the US are a paycheck or two away from being pretty destitute.
Maybe you meant “professional” or “upper class” instead?